GoIoT Privacy Policy

DIJ Group Pty Ltd (“GoIoT”, “we”, “our”, or “us”) values the privacy of individuals who access or use the GoIoT mobile application, website, or any related online services, platforms, or integrations (collectively, the “Services”).

This Privacy Policy explains how we collect, use, and share information about individuals or entities who use our Services (“user”, “client”, or “you”) and their devices. By using our Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. Your use of our Services is also subject to our Terms and Conditions.

Information We Collect

We may collect information from or about you and your devices from various sources as described below. Some information is required to provide our Services; if you do not provide it, certain features may not function as intended.

Information You Provide to Us

Registration and Profile Information. When you register for an account, sign up to use our Services, or request updates, we collect your name, email address, phone number, company details, login credentials, and IoT device or project-related information.

Communications. If you contact us directly (for example, via email or support), we may receive your name, contact details, and the contents of your message or attachments.

Information We Collect Automatically

Location Information. With your permission, we may collect precise geolocation data. We may also infer general location information from your IP address.

Device Information. We collect details about your device, such as IP address, browser type, operating system, device model, mobile network, and unique identifiers (e.g., push notification tokens).

Usage Information. We automatically collect information about your interactions with our Services, such as pages viewed, buttons clicked, time spent, device activity logs, and event data from connected IoT devices.

Cookies and Similar Technologies. We and our third-party partners use cookies, pixels, and similar tools to collect analytics and usage data. You can modify your cookie preferences through your browser settings. However, disabling cookies may limit certain features of our Services.

Text or Communication Data. If our Services facilitate SMS or message exchanges between users or customers, we may receive information such as timestamps, sender/recipient identifiers, and message content.

User Feedback. We collect information from surveys, reviews, and feedback forms to improve our Services.

How We Use Information

• Provide, maintain, and improve the GoIoT Services and user experience.
• Communicate with you regarding updates, support, and technical information.
• Personalize and optimize your experience through analytics and recommendations.
• Send notifications, alerts, or system messages.
• Conduct analytics, diagnostics, and performance monitoring.
• Detect, prevent, and address fraud or misuse.
• Comply with legal obligations and enforce our Terms.
• Aggregate and anonymize data for insights, research, and product improvement.

How We Share Information

We may share information as described below or as otherwise disclosed at the time of collection.

Affiliates and Service Providers. We share information with trusted service providers who assist us with hosting, data processing, analytics, support, and communications.

Your Linked Partners. We may share relevant data with your authorized stakeholders such as logistics companies, clients, brokers, and relevant government agencies where required for compliance or service delivery.

Advertising and Analytics Partners. We use tools like Google Analytics to understand usage patterns. These third parties may use cookies to collect information across websites. You can learn more or opt out at: Google Partners Privacy and Google Analytics Opt-out.

Legal Requirements. We may disclose information to comply with laws, regulations, or legal processes, or to protect rights, property, or safety.

Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent. We may share your data with other parties when you consent to such sharing.

International Data Transfers

Our Services are primarily hosted in Australia, but your information may be transferred and processed in other jurisdictions where our service providers operate. By using our Services, you consent to these transfers.

Australian Users

For users located in Australia, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are committed to handling personal information responsibly and in accordance with applicable laws.

Children’s Privacy

We do not knowingly collect or store information from individuals under 13 years of age. If you believe a child has provided us with personal data, please contact us at [email protected].

Your Choices

• Location Data: You may disable location permissions through your device settings.
• Marketing Communications: You can unsubscribe from promotional emails at any time via the unsubscribe link.
• Do Not Track: Our Services do not currently respond to Do Not Track signals.

Third-Party Links

Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before interacting with them.

Security

We implement reasonable safeguards to protect your personal data. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute protection.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Last Updated” date above will be revised. Material changes may also be communicated via email or in-app notifications.

Contact Information

If you have any questions, concerns, or requests related to privacy, please contact:

• Email: [email protected]
• Entity: DIJ Group Pty Ltd
• Last Updated: 22 October 2025